E-ntrepreneur Support

How do I check the status of a voucher?

You can view the status of previously sent vouchers by clicking on the "Voucher History" tab in the "Vouchers" area and selecting the "all" option. Vouchers may have the following icons:

  • Gray arrow - - - voucher has been sent to customer but not yet redeemed
  • Green check - - - customer has fully redeemed the voucher
  • Round arrow - - - voucher was sent but has already been recalled and can be sent again
  • Red "x" - - - voucher has expired or is otherwise unavailable
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